December 03, 2008

 

TEN Technology is committed to place your privacy as a top priority. As such, we are dedicated in making you aware of and understand our Privacy Policy that pertain to any personal information you provide to us.

Why do we collect information and what do we use it for?
TEN Technology collects personal information in order to learn more about what type of products we should be exploring for future development. As such, we will also use your personal information to keep you updated and informed about upcoming events, special offers, promotions, or product updates and announcements. We may also collect information specifically related to market research so that we can better measure and improve customer satisfaction.

How is the information collected?
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you register a product for warranty coverage or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.

When do we disclose personal information?
TEN Technology works with other companies that help us provide TEN products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies your information so they can deliver your products efficiently. We may also provide your personal information to our bank or credit card processor in order to process your purchase transaction. The information these companies receive is for fulfillment purposes only, and we require that the companies safeguard your personal information in accordance with TEN's policies.

Although we will primarily use your information in regards to TEN products, we may, with your permission, also share your information with selected technology companies that are partners of TEN. Since we work with these companies, the information that you may receive will be relevant or pertaining to products available through TEN Technology.

How we protect your information?
TEN Technology will safeguard the security of the data you provide, whether it is electronic, physical or through managerial processes. The data collected online is through industry-standard Secure Sockets Layer (SSL) encryption on all web pages where sensitive personal information is required. We also urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Collecting other personal information
When you visit the TEN Technology website, http://www.tentechnology.com, you are able to do so anonymously. We don't collect personal information while you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using. Like many websites, the TEN website uses "cookie" technology. When you first visit our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our website are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better. Also, in some of our emails to you, we may use a "click through URL" which may pass through our web server before you arrive at the destination web site.

Our companywide commitment to privacy
Our commitment to privacy is to ensure that the information you share with TEN Technology remains confidential and we have and continue to communicate this to all our employees, partners, and potential partners. TEN Technology does not knowingly solicit personal information from children or send them request for personal information. And although the TEN Technology web site may link to other partners, we do not share your information with other companies and we are not responsible for other companies’ policies or practices. If at any time, TEN Technology is going to use your information in any way other than those stated during collection, we will try to contact you via the most recent email address we have for you.

The TEN Technology Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Last updated July 24, 2003


 

 

© Copyright 2007 TEN Technology. All rights reserved. Privacy Policy